TERMS & CONDITIONS

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000 (“IT ACT”) AND RULES ISSUED THEREUNDER.

This document outlines the Terms and Conditions (“T&C”) for accessing, browsing, and using the website www.darjuv9organicindia.com and availing any products provided by Darjuv9 Organic India (“Website,” “Platform,” “Company,” “us,” or “we”). By using the Website or purchasing products, you (“you,” “user”) agree to be bound by these T&C. If you disagree with any part of these T&C, please do not use the Platform.

1. REVISION OF T&C

We reserve the right to revise these T&C at any time. We will inform you of any changes through a medium chosen by us. Updated T&C will be effective immediately upon posting on the Website. Your continued use of the Website implies your acceptance of the modified T&C.

2. PRIVACY PRACTICES

We respect your privacy and have formulated a Privacy Policy to protect your personal information. Your use of the Website implies acceptance of the Privacy Policy. We collect, process, use, and share personal information in accordance with the Privacy Policy.

3. PRODUCTS

  • The Website offers products (“Products”) for sale. By placing an order, you agree to the T&C.
  • Products are for personal use only. Reselling is prohibited unless agreed otherwise.
  • The Company may change, suspend, or discontinue Products without notice.
  • Product descriptions, colors, and information on the Website may have errors or inaccuracies.
  • We may correct errors or update information without prior notice.
  • You are responsible for paying applicable taxes on purchases.

4. ELIGIBILITY

You must be 18 years old and capable of legally binding agreements to use the Website. If under 18, use the Website with a parent or guardian’s involvement. You’re responsible for activities under your account.

5. WEBSITE

  • You can create one user account (“Account”). Keep account details confidential.
  • If accessing the Website for someone else, ensure authorization.
  • If security breach is suspected, contact us immediately.
  • We may refuse service, terminate accounts for violations, or other reasons.
  • The Website may contain links to third-party websites; we aren’t responsible for their content.
  • You won’t use the Website for illegal purposes or disrupt other users.
  • Limited license granted to use Website content for personal, non-commercial use.
  • Posting content gives us license to use and distribute it.

6. CANCELLATIONS, REFUNDS, AND RETURNS

  • Order cancellations are allowed before dispatch or within three hours of ordering.
  • Partial cancellations or canceling items from an order are not allowed.
  • Damaged products reported within 48 hours can lead to a refund or replacement.
  • Wrong or incomplete orders reported within 48 hours can be resolved.
  • Orders for Gift kits are non-refundable.
  • Exchange due to allergic reactions is not applicable.

7. SHIPPING AND DELIVERY

  • Expect deliveries in 5 to 7 working days.
  • Report damaged products within 48 hours for refund or replacement.

8. MODE OF PAYMENT

  • Payments can be made by Credit Cards, Debit Cards, Net Banking, COD & Wallets.

9. DISCLAIMER OF WARRANTIES

  • Use of the Website and Products is at your risk.
  • The Website and Products are provided “as is” and “as available.”
  • We disclaim warranties, including merchantability, fitness, and non-infringement.
  • Information provided on the Website may not be accurate, reliable, complete, or timely.

10. LIMITATION OF LIABILITY

  • We won’t be liable for interruptions, access delays, data loss, or damages.
  • We’re not liable for events beyond our control.
  • We’re not responsible for user-generated content or interactions between users.
  • Maximum liability doesn’t exceed the amount paid for products.

11. TERMINATION

  • We can suspend or terminate accounts without notice.
  • Your access may be terminated for non-compliance with T&C or privacy policies.

12. INDEMNITY

  • You’ll defend and indemnify the Company for any claims arising from your actions or inactions.

13. GOVERNING LAW AND JURISDICTION

  • Indian laws apply, and Mumbai courts have exclusive jurisdiction.

14. FORCE MAJEURE

  • We’re not liable for disruptions due to events beyond our control.

15. GENERAL

  • These T&C supersede prior agreements.
  • Invalid provisions will be replaced.
  • Our failure to act doesn’t waive our right to act later.
  • For questions, contact us via the provided email and phone number.

16. CONTACT INFORMATION

  • Privacy Officer: care@darjuv9organicindia.com,  +91-9582035149(Mon-Sat, 10:00 AM to 7:00 PM)

17. GRIEVANCE OFFICER

  • Darjuv9 Organic India
  • Customer Care:  +91-9582035149 (Mon-Fri, 10 AM to 6:30 PM)
  • Email: care@darjuv9organicindia.com

These T&C are binding on you upon agreement. Make sure to read and understand them before using the Website or purchasing Products.