Darjuv9 Organic India
INTRODUCTION
We prioritize security and privacy. This document outlines the policies and procedures of Darjuv9 Organic India concerning the collection, usage, disclosure, and dissemination of information. By accessing this Website, you agree to adhere to the terms and conditions of this privacy policy (“Privacy Policy”). This Privacy Policy is established to showcase our commitment to safeguarding your privacy and personal information. By using the Website, you explicitly consent to our use and disclosure of your personal information as outlined in this Privacy Policy.
By confirming that you are bound by this Privacy Policy (through the means provided on this Website), by utilizing the services, or by providing us with your information, you affirm your agreement with the practices and policies detailed in this Privacy Policy. You hereby grant your consent to our collection, usage, and sharing of your information as described in this Privacy Policy. If you use the services on behalf of someone else (such as your child) or an entity, you affirm that you are authorized by such individual or entity to accept this Privacy Policy on their behalf.
If any modifications are made to our privacy policy, users will be informed of these changes. To stay informed about any updates, please review this policy periodically.
We gather information about you from various sources, including but not limited to: (i) when you register for the Site and the Offerings, through your user account on the Offerings (your “Account”); (ii) your general use of the Offerings; and (iii) from third-party websites and services. By using the Offerings, you are giving your consent to the collection, transfer, storage, disclosure, and other uses of your information as described in this Privacy Policy.
This Privacy Policy covers the handling of personally identifiable information (“Personal Information”) collected during your usage or access to the Offerings. Additionally, this Privacy Policy encompasses the treatment of any Personal Information that our business partners share with us or that we share with our business partners.
PRIVACY POLICY
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third-party websites, services, and applications (“Third Party Services”) that you opt to access through the Offerings or to individuals that we do not manage or employ. While we diligently select and facilitate access to service providers with high privacy and security standards, we cannot take responsibility for third-party service providers. We encourage you to review the privacy policies of any Third Party Services you engage with.
YOUR ACCOUNT
Upon creating an Account, you will provide information that could be Personal Information, such as your username, password, and email address. You acknowledge that this information may be personal to you, and by creating an account on the Offerings and providing Personal Information to us, you allow others, including us, to identify you. Consequently, you may not remain anonymous. Your contact information may be used to send you important information about our Offerings, but only on rare occasions when we deem such information important. You can unsubscribe from these messages via your Account settings; however, we reserve the right to contact you when necessary, such as for account recovery purposes. Certain features on the website may necessitate registration and sharing of information, such as email address, name, phone number, credit card/debit card/other payment instrument details, etc.
COLLECTION OF INFORMATION
We collect information to provide a secure, personalized, and optimized experience for our users. This assists us in enhancing and updating the offerings for our users. We only collect information that we deem necessary to fulfill this purpose.
You can explore the Website anonymously without revealing your identity or any personal information. However, upon providing us with your personal information, you are no longer anonymous to us. Where possible, we indicate which fields are obligatory and which fields are optional. You always have the choice to refrain from providing information by opting not to use a particular service or feature on the Website.
During your usage of our website, whether through logging in or simply browsing, we may gather behavioral information. This information is utilized to analyze users’ demographics, interests, and behavior, enhancing our understanding to better serve and protect our users at aggregate levels. This data might include the URL from which the user was directed (whether the URL is on our Website or not), the URL the user leaves for (whether the URL is on our Website or not), computer browser information, and the IP address.
We employ “cookies” for data collection purposes. The information collected is employed to assess the effectiveness of website features, page navigation, and overall user experience. Cookies also allow users to input their password less frequently during a session. You have the option to disable cookies and still use the website; however, this may limit certain useful features on the site. We do not control third-party cookies or similar elements on certain pages of the website.
We may collect various types of information regarding website usage. We gather data about purchasing behavior when transactions occur on the site. Additionally, we collect supplementary information, such as billing addresses, credit/debit card numbers, credit/debit card expiration dates, and/or other payment instrument details and tracking information from checks or money orders for transactions.
Moreover, information from discussions, message boards, and feedback is also collected. This information may be retained as necessary to resolve disputes, provide customer support, and address issues as permitted by law. We may also collect data from personal correspondence, such as letters and emails sent to us.
We collect personally identifiable information (email address, name, phone number, credit card/debit card/other payment instrument details, etc.) from you when you create a free account with us. While you can browse some sections of our Website without registering, certain activities (such as placing an order) require registration. We use your contact information to send you offers based on your previous orders and interests.
HOW DO WE MUTUALLY BENEFIT FROM PERSONAL INFORMATION
Marketing Emails
If you choose to provide us with your email address, we may send you information via emails, including newsletters, surveys, or other email messages containing product and event information, cosmetics tips, or promotions. Should you decide not to receive these emails at any point, you can select the ‘Unsubscribe’ link on the email or adjust your information and consent in the ‘Profile’ section for registered users.
Text Messages
If you provide your mobile phone number, you might receive text message/SMS alerts with product and event information, cosmetics tips, or promotions. Note that we will never send unsolicited text messages to your mobile phone. While we don’t charge for text messages, your mobile service provider may impose charges for sending and receiving text messages and air-time, as well as other standard applicable rates.
Telephone Calls
If you leave your mobile phone number or landline number on our website, you may receive phone calls with product and event information, cosmetics tips, or promotions.
Communication to Serve You
If you provide us with your contact information, we may send you service-related announcements through various means, including email and letters. These communications are necessary for serving you, addressing your concerns, and providing a high level of customer service.
INFORMATION SECURITY
Our website implements appropriate security measures to safeguard against unauthorized access, alteration, disclosure, or destruction of data.
Access to your personally identifying information is limited to employees or third parties who need to know this information to operate, develop, or enhance our services.
UPDATING YOUR INFORMATION
Upon registering with our website, we may periodically contact you to update your content to offer features that we believe may benefit you. It is your responsibility to maintain the accuracy of the information you submit, such as your contact information provided during account registration. If your personal information changes, you can correct inaccuracies, delete information, or make amendments by changing your profile information page on the Websites or by contacting us at +91-9953187786 and Care@darjuv9organicindia.com. We will make diligent efforts to effect requested changes in our active databases as soon as reasonably feasible. If you provide untrue, inaccurate, outdated, or incomplete information (or if such information becomes untrue, inaccurate, outdated, or incomplete), we may, at our sole discretion, discontinue the provision of services to you.
SHARING OF INFORMATION
Safeguarding your Personal Information is of utmost importance to us. We will not sell or lease your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information with third parties under specific circumstances:
- Service Provision: We may share your personal information with third-party vendors who assist us in providing our services, such as email providers, shipping companies, marketing service providers, and other similar third parties. If you use a credit card or other financing option to place an order with our website, we will share your personally identifiable information with the financing company to confirm and process your order. Typically, we enter into contracts with these third parties to ensure they maintain the confidentiality of your personal information and only use it as authorized by the contract.
- Legal Obligations: If required to comply with any legal obligation or if we reasonably believe it is necessary to comply with laws, regulations, or other governmental authorities.
- Protection and Rights: We may disclose your personally identifiable information to determine your credit status, initiate debt collection, initiate legal proceedings to recover losses, safeguard our rights or property, facilitate insurance claim processing, or prevent harm to yourself or others.
- Business Transition: In the event of a business transition, such as a merger, acquisition, or sale of assets, we may transfer or share personal information about you.
Collection of information designated as ‘sensitive personal data or information’ under the Reasonable Security Practices and Procedures and Sensitive Personal Information Rules, 2011, requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such collection as required under applicable law. Our Services may be unavailable to you if such consent is not given.
‘EXCLUSION OF LIABILITY’
The Services might enable you to communicate with other Users or post information accessible to others. These users, including moderators or administrators, are not authorized to represent or act on our behalf. Their opinions or statements do not necessarily reflect ours, and they lack the authority to bind us to any contract. We explicitly disclaim any liability for reliance on or misuse of such information provided by users or visitors.
LINKS TO OTHER SITES
Our Website may contain links to other websites that may collect personally identifiable information about you. Darjuv9 Organic India is not responsible for the privacy practices or content of those linked websites.
YOUR CONSENT
By using the Website and/or providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including your consent for sharing your information as outlined in this privacy policy.
If we decide to alter our privacy policy, we will post those changes on this page to ensure you remain aware of what information we collect, how we use it, and under what circumstances we disclose it.
GRIEVANCE OFFICER
In accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and rules made therein, the name and contact details of the Grievance Officer are provided below:
Darjuv9 Organic India
Customer Care No.: +91- 9582035149
Email: Care@darjuv9organicindia.com
Time: Mon to Sat (10:00 AM to 7:00 PM)